At Mu Tao Wellness Spa, we want to ensure you have the best experience possible. Below are some of the most commonly asked questions about our services, appointments, and policies.

1. What services do you offer?

We specialize in a range of wellness treatments, including Head Spa, Reflexology, Cupping Therapy, Skin Management (Signature Facial), and Full Body Massages, such as Chinese Zhi Ya & Tui Na Massage, Swedish Massage, Deep Tissue Massage, Body Scrub Massage, and Couple Massage.

2. How do I book an appointment?

You can book your appointment online through our website mutaospa.com, call us at +1 702-998-7676, or email us at info@mutaospa.com.

3. What is your cancellation policy?

We require at least 24 hours’ notice for cancellations or rescheduling. Late cancellations may be subject to a 50% cancellation fee, and no-shows will be charged 100% of the service cost.

4. Do you accept walk-ins?

While we recommend booking in advance to secure your preferred time, we do accept walk-ins based on availability.

5. What should I expect during my first visit?

Please arrive 10 minutes early to complete any necessary paperwork and prepare for your session. Our team will guide you through the process and ensure a comfortable and relaxing experience.

6. What should I wear for my treatment?

For massage and spa treatments, we provide robes and towels. For cupping therapy and reflexology, wearing loose, comfortable clothing is recommended.

7. Are your treatments safe for pregnant women?

Some treatments may not be suitable for pregnant women. Please inform us if you are pregnant so we can recommend safe alternatives.

8. What payment methods do you accept?

We accept cash, credit/debit cards, and digital payments. Gratuities are welcome but not required.

9. Do you offer gift cards?

Yes! We offer gift cards that can be purchased online or in-store. They make a great gift for friends and family.

10. How often should I get a head spa or massage?

It depends on your needs and lifestyle. For stress relief and relaxation, once a month is ideal. For chronic pain or scalp issues, weekly or bi-weekly sessions may be recommended.

11. Do you offer couples’ treatments?

Yes, we offer Couple Massage sessions where you and your partner can enjoy a relaxing experience together in the same room.

12. Can I request a specific therapist?

Yes, if you have a preferred therapist, please let us know when booking, and we will do our best to accommodate your request.

13. Do you have a membership or loyalty program?

We are currently working on a membership program. Stay tuned for exclusive offers and discounts by following us on social media or subscribing to our newsletter.

14. Where are you located?

We are located at 5685 Spring Mountain Rd, Unit 200-201, Las Vegas, NV 89146. Our spa is easily accessible for clients from Henderson and surrounding areas.

15. How can I contact you for more questions?

For any further inquiries, feel free to reach out to us:
📧 Email: info@mutaospa.com
📞 Phone: +1 702-998-7676

We look forward to welcoming you to Mu Tao Wellness Spa and providing you with the best wellness experience!