At Mu Tao Wellness Spa, we strive to provide a peaceful, professional, and respectful environment for all our clients and staff. To ensure a positive experience for everyone, we kindly ask that all visitors adhere to the following Code of Conduct.
1. Respect for Staff & Clients
We expect all clients to treat our staff and other guests with courtesy and respect. Any form of harassment, discrimination, inappropriate behavior, or offensive language will not be tolerated and may result in immediate termination of services.
2. Appointment Etiquette
Please arrive at least 10 minutes before your scheduled appointment to allow for check-in and relaxation. Late arrivals may result in a shortened session to accommodate other clients.
3. Personal Hygiene
For the comfort of all guests, we ask that clients maintain good personal hygiene before arriving for their treatment.
4. Noise & Disruptions
To maintain a tranquil spa atmosphere, we ask that all clients keep noise levels to a minimum. Please silence mobile phones and electronic devices upon arrival.
5. Alcohol & Substance Use
The use of alcohol, drugs, or any intoxicating substances before or during your appointment is strictly prohibited. Clients who appear under the influence may be refused service.
6. Proper Attire
Clients are required to wear appropriate attire during their visit. We provide robes, towels, and other necessary coverings for treatments requiring disrobing.
7. Confidentiality & Privacy
We respect your privacy and expect all guests to do the same. Any sharing of personal or sensitive information about other clients or staff is strictly prohibited.
8. Health Conditions & Contraindications
Clients should disclose any medical conditions, allergies, injuries, or pregnancy before receiving a treatment. This ensures that we can provide a safe and tailored experience.
9. Payment & Gratuity
All services must be paid for at the time of the appointment. Gratuities are appreciated but not required and can be given at your discretion.
10. Right to Refuse Service
Mu Tao Wellness Spa reserves the right to refuse service to anyone who fails to adhere to this Code of Conduct or engages in inappropriate or disruptive behavior.
Contact Us
If you have any questions about our Code of Conduct or need assistance, please contact us:
📧 Email: info@mutaospa.com
📞 Phone: +1 702-998-7676
📍 Address: 5685 Spring Mountain Rd, Unit 200-201, Las Vegas, NV 89146
We appreciate your cooperation in creating a respectful and relaxing environment for all. Thank you for choosing Mu Tao Wellness Spa!